Privacy Policy
Diligence Real Estate Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us about our real estate services.
1. Information We Collect
We collect information you provide directly, including:
- Name, email address, and phone number submitted through contact or lead forms
- Property preferences, budget range, and timeline information
- Messages or inquiries sent to us
We may also collect certain information automatically when you visit our website, such as browser type, pages visited, and referring URL, through standard web analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide real estate services
- Send you property listings, market reports, or other information you request
- Follow up on leads and schedule consultations
- Improve our website and services
- Comply with applicable laws and regulations
Data will not be sold or shared with third parties for promotional or marketing purposes. This applies to all visitors, regardless of your state of residence. We share information only with the service providers described below who help us operate our business (such as our CRM), and only as needed to provide the services you request.
3. CRM and Third-Party Tools
Information submitted through our forms is transmitted to Follow Up Boss, our customer relationship management (CRM) platform, to help us manage and respond to leads. Follow Up Boss processes your data in accordance with their own privacy policy. We may also use standard analytics services to understand how visitors use our website.
4. Property Listings (MLS Data)
Property listing data on our site is provided through SimplyRets and sourced from the Multiple Listing Service (MLS). This data is updated regularly but may not reflect real-time availability. We are not responsible for errors or omissions in MLS data.
5. Cookies
Our website may use cookies or similar tracking technologies to improve your browsing experience and analyze site usage. You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
8. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
10. Text Messaging (SMS) Terms & Conditions
If you provide your phone number and opt in to be contacted by text, the following terms apply to our SMS messaging program. Opting in to text messages is optional and is not required to submit a form or to use our services. SMS consent is never shared with third parties for marketing or promotional purposes.
- We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
- You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at [email protected].
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read this Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Diligence Real Estate GroupAttn: Malachi Gaddis, Broker
Phone: (863) 250-1955
Email: [email protected]